Support ForumCategory: FAQWhat does “Pending” mean? Is there a problem?
SComponents Support Staff asked 12 months ago

What does “Pending” mean? Is there a problem?

1 Answers
SComponents Support Staff answered 12 months ago

Pending means:

This is a payment that has begun, but is not complete. An example of this is someone who has filled out the checkout form and then gone to PayPal for payment. We have the record of sale, but they haven’t completed their payment yet.

This means that Pending isn’t inherently a problem, but it can be an indication of some other problem:

  • Abandoned Transactions
  • Delayed Completion at the Payment Processor
  • Technical Problems